At PlayVanta Limited, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services or contacting us, you agree to the terms outlined here. If you have any questions, feel free to reach out at info@playvanta.com.

1. Information We Collect

We collect information to provide and improve our services. This includes:

• Personal Information: Your name, email, phone number, billing address, and other contact details when you communicate with us or place an order.

• Project Details: Customization requests, design preferences, and related details you provide for your project.

• Payment Information: For processing deposits and final payments securely. (Note: We do not store payment details; transactions are processed via secure gateways.)

• Website Usage Data: Information like IP addresses, browser types, and pages visited when you browse our site, to help us improve user experience.

2. How We Use Your Information

We use your information to:

• Process orders and manage projects.

• Communicate with you about project updates, payments, and support.

• Deliver customized solutions based on your preferences.

• Improve our website and services.

• Meet legal and regulatory obligations.

We promise never to sell, rent, or share your personal information for marketing purposes without your explicit consent.

3. Sharing Your Information

We may share your data only when necessary, such as:

• With Trusted Partners: For deliveries, installations, or other third-party services required to complete your project.

• For Legal Compliance: If required by law or to protect our rights or safety.

All third parties we work with are required to handle your data securely and confidentially.

4. Data Security

Your information’s security is a top priority. We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. While we strive to ensure full protection, no system is 100% secure. Please contact us immediately if you suspect any breach involving your data.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your data, unless we are legally required to retain it.

• Opt out of non-essential communications.

To exercise these rights, contact us at info@playvanta.com. We will respond promptly and fairly.

6. Cookies and Website Tracking

We use cookies to improve your browsing experience on our website. Cookies are small data files stored on your device to remember your preferences and usage. You can control cookie settings through your browser at any time.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated directly to you where possible.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@playvanta.com