Welcome to PlayVanta Limited! We specialize in designing, supplying, installing, and maintaining premium indoor playgrounds and entertainment solutions. By working with us, you agree to these Terms and Conditions. If you have any questions, feel free to contact us at info@playvanta.com.

1. About Us

PlayVanta Limited is based in London, U.K., providing high-quality design, materials, installation, and maintenance for indoor playgrounds and entertainment facilities. We also handle customized solutions tailored to your needs.

2. Using Our Services

• Eligibility: Our services are available to both businesses and individuals who comply with applicable laws.

• Custom Requests: For customized projects, we collaborate closely to meet your specific needs. Any changes after agreement may incur additional costs or time extensions.

3. Orders, Payments, and Deposits

• 50% Deposit: A 50% deposit or advance payment is required to secure all orders, with the balance due upon project completion.

• Cancellations: Deposits are non-refundable once project work begins.

• Clear Costs: All charges are transparently communicated before work starts, ensuring no hidden fees.

4. Quality Assurance and Guarantees

• High Standards: We guarantee the quality of our materials, design, and installation. All equipment is dispatched and transferred with care to ensure excellent condition upon arrival.

• Safety and Compliance: Our designs adhere to the highest safety and industry standards. However, modifications made by clients void our guarantee.

5. Delivery and Timelines

• Project Timelines: Delivery and installation schedules are agreed upon at the start of the project. Delays caused by external factors or client-side issues may require timeline adjustments.

• Force Majeure: We are not responsible for delays due to events outside our control, such as supply chain disruptions or unforeseen circumstances.

6. Maintenance and Support

We offer maintenance and operational support to ensure the longevity and safety of your indoor playgrounds. Please contact us for service agreements or additional requests.

7. Intellectual Property

• Our Designs: All custom designs created by PlayVanta remain our intellectual property unless otherwise agreed upon in writing. Clients are not permitted to replicate or resell our designs without authorization.

8. Limitation of Liability

• We are not liable for indirect damages, losses, or harm resulting from misuse, unauthorized alterations, or negligence by the client or third parties.

• Liability for damages is limited to the project cost under the applicable contract.

9. Changes to These Terms

We may update these Terms occasionally to reflect changes in our services or policies. Clients will be notified of significant updates, and continued use of our services constitutes acceptance of the changes.

10. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be handled exclusively in the courts of England.

11. Contact Us

For inquiries, assistance, or feedback, contact us at info@playvanta.com. We’re here to help!